Learn step by step methods on how to troubleshoot “Spotify app keeps crashing and freezing” error on Android phone. Music keeps cutting out. Ever since I got spotify premium my music sound keeps cutting out randomly. Internets working fine with high download speed, the song continues but the sound just doesn't work for the duration. Tried logging out from my phone to see if it was a connect issue but its still happening. It works fine on my android and TV.
Aside from Apple’s very own iTunes Music, there are also other digital music services that grant instant access to millions of songs online either for free or with extra fees. Emerging as one of the most popular apps designed for such purpose is Spotify. If you happen to be a music lover, you would probably have it on your Home screen. And just in case you will suddenly bump into troubles and unable to use the app as it keeps crashing, I have lined up some helpful workarounds and potential solutions you can use to troubleshoot errors from within the app or iOS itself. These methods are specifically applicable to the iPhone 8 but can also be used as reference when dealing with the same issue with the Spotify app on iPhone 8 Plus and iPhone X, if necessary.
Read on to learn more. But before anything else, if you have other concerns with your iPhone 8, make sure you drop by our for we have already addressed some of the most commonly reported issues with this new iPhone. If you need further assistance or if you can’t find what you’re looking for in that page, fill up our and hit submit. Don’t worry, it’s a free consultation service so you don’t have to worry about anything.
Just give us more information about the problem and we’ll do our best to help you fix it. First solution: Force close and restart Spotify.Erratic apps are often corrected by a restart. The same thing applies to Spotify. If it’s the first time for Spotify to become unstable, it’s probably just a random glitch, which can easily be remedied by restarting the app.
So here’s what you should try doing first:. Swipe up from the bottom to the middle of your screen and hold until the App Switcher opens. Swipe left or right to locate the Spotify app. Firmly touch and hold the app, then tap the Minus (-) icon. Doing so triggers the app to quit or close. Alternatively, you can swipe up to close the app as soon as the Minus icon appears.After about 30 seconds, you can launch Spotify and see if it’s already working smoothly and stable.
Second solution: Reboot your iPhone (soft reset).If restarting the app doesn’t help, then you may proceed with a device restart or soft reset. This can help clear minor software glitches that might have caused Spotify to suddenly become erratic. For starters, follow these steps to perform a soft reset on your iPhone 8:. Press and hold the Power button until the Power off slider appears. Drag the slider to turn your iPhone completely off.
After about 30 seconds, press and hold the Power button again until you see the Apple logo.If your phone gets frozen as Spotify crashes, you can perform the alternative restart using the hardware keys or force restart on your iPhone 8. Here’s how it’s done:. Press and quickly release the Volume Up button. Press and quickly release the Volume Down button.
Press and hold the Side/Power button until you see the Apple logo.Both these restart won’t affect your data so nothing will be deleted in the process. When your phone has booted up, open Spotify and see if it’s working stable already.
Third solution: Clear recent apps.Background apps are useful when it comes to multitasking especially when reloading of similar apps. However, any of these apps can crash at some point when left running for long. And if this happens, there is a tendency for other apps including Spotify to be affected. To make sure this isn’t what’s causing you this trouble, clear all your recent apps with these steps:. Swipe up from the bottom to the middle of your screen and hold until the App Switcher opens. Swipe left or right to navigate to different apps.
Firmly touch and hold an app, then tap the Minus (-) icon. Doing so triggers the app to quit or close. Alternatively, you can swipe up to close an app as soon as the Minus icon appears.Do the same to the rest of the apps until the App Switcher is cleared. To apply the recent changes you’ve made and at the same time, refresh your phone system, perform a soft reset. Fourth solution: Install apps updates (if available).Updates are rolled out to keep apps performing better and stable.
Just like your device, apps also receive periodic updates to address whatever bugs or issues that cause apps problems to occur and therefore need to be dealt with. Unless you configured your device to auto-update, you will need to do it manually. Here’s how:.
Tap the App Store icon from the Home screen. From the App Store main screen, locate and tap the Updates icon at the bottom right. Then tap the Update button next to Spotify. If you see multiple app updates, you can tap Update All to install all updates at once.Aside from updating apps, installing software updates can also help stabilizing your apps. Hence it is also worth to consider checking for updates to download and install on your iPhone 8. The latest iOS version available for your iPhone is iOS 11.3.1. It was officially rolled on the 24th of April so it’s more likely up for download on your phone.
The new update brings bug fixes and security enhancements that may be needed to clear your apps and phone system from errors. To check for updates, go to Settings- General- Software Updates.
If you see an update notification, back up your data then follow the onscreen instructions to proceed with the update download and installation.Restart your phone afterwards and then open Spotify. If the problem is fixed, then you’re good. Otherwise, move on to the next option.
Fifth solution: Delete and reinstall Spotify on your iPhone.Clearing apps cache and data in iOS is different from Android devices but the output is the same. In iOS, the process involves deletion and reinstallation of the app. To give it a try, here’s how it’s done:. Tap and hold on the Spotify icon or any icon from the Home screen for a few seconds. When the icons begin to jiggle, tap the X on the corner of the Spotify app icon. Doing so will delete or uninstall Spotify from your device.
Tap Delete to confirm action. To stop the icons from wiggling, tap on an empty spot from the Home screen. Then restart your phone. Wait until your iPhone has booted up completely then open the App Store and search for the latest version of Spotify to download and install your iPhone 8.Seek more helpContact Spotify Support or visit Spotify help site to ask further assistance from Spotify experts in fixing the problem and get the app back up and running smoothly on your iPhone 8.
There might be some options or settings that require modifications to make the app stable especially with the current platform your iPhone is running on. Connect with usIf you need more help with the use of certain functions and features of the new Apple iPhone 7 smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 7.
If you have other concerns or encountered some troubles while using the phone, you can reach us t. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.Posts you may also like to read:. (i) iKream.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.The links and images of the products we review contain links to Amazon.com, iKream.com will receive sales commission if you purchase items that we refer on Amazon.com.(ii) Prices and product availability shown for products we review are for references only. Although we do update our data regularly, the pricing and availability of the products we review are constantly changing, please check on the merchant site for the actual price and availability.(iii) We are not affiliated with the device manufacturers or phone carriers we mention in any way, all suggestions are based on our own experience and research, you may use our advice at your own discretion.
FonePaw - Solution - Eraser - Apps Crash and Unexpectedly Quit on Mac
This post has been updated in April 2, 2018
This post is about how to fix app freezes or quits unexpectedly on macOS Sierra or other Mac OS. Please continue to read and you’ll learn to fix the annoying common application issues on your Mac.
'I was trying to open an app on my MacBook Pro running macOS Sierra, but the app freezes and then quits unexpectedly. How come? I'm new to Mac. How can I fix this trouble?'
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Mac is really a powerful personal computer but meanwhile a bit hard to use for those new to this dedicate device. Though Mac computers come with a superior macOS X/Captain/Yosemite/Sierra, troubles still crop up somehow, for example, a crashing app. Why would an app crash on Mac and how to fix this issue? For a further knowledge, please read on.
Part 1: Why an App Crashes/Doesn't Open on Mac?
Normally speaking, if the app was downloaded from Apple App Store, it should be running well all the time. Reportedly, most apps that tend to freeze or quit unexpectedly are from other sources.
There is a clear reason why this is happening. That being said, the app is not compatible with the current macOS. Either you haven't updated the app to a newer version as to be compatible with the macOS, or app developers have not yet updated the app. There are feasible ways to try fixing this trouble, please go on reading.
Note that if the problem occurs after you upgraded to the latest macOS, you should go check for the app's documentation and see whether it's compatible with the current macOS.
Part 2: How to Fix a Crashing App on Mac
So what to do when applications keep crashing on Mac? Since this is a common trouble that a number of Mac users have encountered, Apple has released a series of recommended suggestions for users to try out. Here I collect all of them and display to you.
Solution 1. Force quit the app.When the app gets frozen or unresponsive, you might as well try force quit it by going to 'Apple menu' > 'Force Quit'. However, this would lead to the loss of unsaved changes. Then, restart the app and see whether it's working now.
Solution 2. Reboot your Mac and reopen the app.Another easy trick to perform is simply restart your Mac computer via 'Apple menu' > 'Restart'. Then, relaunch the app.
Solution 3. Check for updates to the app or your Mac.You should make sure that both the Mac and the app stay up-to-date with the latest versions, for the potential bug causing the app to crash may be fixed in the latest software update.
Solution 4. Cut off connections with any peripheral devices.Another possible cause may be the connection with peripheral devices which has bad impact on the overall performance. Therefore, please disconnect any peripheral devices currently associated with your Mac.
Solution 5. Try Apple Diagnostics or Apple Hardware Test
If your Mac is running OS X v10.8.4 or later, then you can use built-in Apple Diagnostics or Apple Hardware Test to diagnose issues with your computer's internal hardware. (These two tools are named differently according to your Mac model and macOS version.) How to use them? Choose 'Apple menu' > 'Restart', then press and hold the 'D' key while the Mac restarts. The two tool will automatically start. After that, please follow the onscreen instructions to finish.
Solution 6. Restart your Mac in Safe Mode.
Mac allows users to boot into Safe Mode and diagnoses problems with Mac. Here's a step-by-step tutorial to enter Safe Mode.
Step 1. Choose 'Apple menu' and select 'Shut Down'.
Step 2. Press the 'Power' button after your Mac shuts down.
Step 3. Press and hold the 'Shift' key instantly after your Mac starts.
Step 4. Release the 'Shift' key when you see the gray Apple logo and progress indicator.
Note that you can restart the Mac as to leave Safe Mode.
Then, you should open the app that is acting up. If it still crashes, the app itself should be to blame. I'm afraid you have to download and re-install the program for a try. To uninstall the faulted app, please jump to Solution 7.
Solution 7. Uninstall the crashing app and re-install it.
MacMaster is a reliable Mac manager. It provides shortcuts for users to remove junk files, clutters, large & old files as well as delete file duplicates with ease. Also, this software can safely and thoroughly remove unwanted programs without a hitch.
Just download and install MacMaster on your Mac and give it a go. Next, select the 'Uninstaller' tab from the left panel and start scanning with a click on the 'Scan' button. When apps are shown on the screen, you can highlight those unneeded and click 'Clean' to say goodbye to them.
So far you must have learned quite a few ideas to fix application quit unexpectedly on macOS sierra problem and known how to get rid of a crashing app. Please drill down the solutions one by one. Hope these workarounds work on you. Good Luck!
Part 3: Files Disappeared After App Crash, How to Get Back
Crashing apps can be fixed. But what if files disappear after an app crash? If your files are missing because an app crashed suddenly, you can try to get back the missing files with FonePaw Data Recovery. The application can recover lost photos, documents, videos and more from Mac hard drive. All you have to click the button below to get FonePaw Mac Data Recovery on your MacBook or iMac.
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Then select which type of files you have lost, for example, photos, documents, and click Scan. You can view the missing files on the program and recover them.
Rating: 4.3 / 5 (Based on 57 ratings)Thanks for your rating.
Securely clean up the junk files, big files, unneeded files on your Mac to speed it up.
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